Contact us
At Illusiv, we’re here to help you with any questions, concerns, or feedback. Since we are a purely online store and work in collaboration with different vendors, we don’t operate from a physical storefront. But we’re always just a message away.
📧 Email (Preferred)
For all inquiries regarding orders, products, or our policies, please email us at:
notifications@illusiv.in
We aim to respond to all emails within 24–48 hours (excluding weekends and holidays).
📱 WhatsApp (Urgent Queries Only)
For urgent matters, you can reach us via WhatsApp only (no regular calls) at:
[8807739292]
Available between 10:00 AM – 6:00 PM IST.
⏱ Customer Support Hours
Monday – Friday: 10:00 AM to 6:00 PM IST
Saturday, Sunday & Holidays: Closed
Got a question? Want to share feedback or just talk illusions?
We’d love to hear from you — whether you're curious, confused, or just captivated by our designs.
Use the form below and we’ll get back to you soon — no illusions there.