Contact
We'd love to hear from you. Whether it's a question about an order, a size, a design idea, or something we could do better, drop us a line and a real person will reply.
Email is best for anything about an order, a size or our policies. WhatsApp is for time-sensitive order matters only, such as a cancellation before printing or a wrong address (messages only, no calls).
Illusiv is an online-only brand. Every tee is printed to order in India by our production partner and shipped straight to your door, which is why there's no shop counter to visit.
Illusiv
32, Bharathi Park 6th Cross
Saibaba Colony
Coimbatore 641011, Tamil Nadu, India
Email notifications@illusiv.in
WhatsApp +91 88077 39292
Urgent order matters only
Mon–Fri, 10:00am–6:00pm IST. Emails answered within 24–48 hours.
Not happy with how an order or complaint was handled? Write to notifications@illusiv.in with your order number and the word "Grievance" in the subject.
We acknowledge every grievance within 48 hours and resolve it within one month, as required under the Consumer Protection (E-Commerce) Rules, 2020.